Skyboundarena Refund Policy
At Skyboundarena, we believe in providing our users with an exceptional experience. However, we understand that sometimes things don't go as planned, and you may need a refund. Our refund policy is crafted to be transparent and fair, ensuring customer satisfaction remains our top priority.
Eligibility Criteria
Refunds are applicable under the following conditions:
- If you experience a technical issue that prevents you from accessing or using our services effectively.
- In the event of accidental purchases, provided the request is made within 24 hours of the transaction.
- For subscription cancellations within the first 14 days of purchase.
Refund Process
Follow these simple steps to request a refund:
- Contact our support team via info@skyboundarena.com or call us directly at +919619621044.
- Provide your transaction details and a brief explanation for the refund request.
- Our team will review your request and respond within 3-5 business days.
Timeframes
Once approved, refunds are processed within 7-10 business days. The return period may vary based on your original payment method.
Non-Refundable Services
Some services are non-refundable, including:
- Custom development work that has been completed and delivered.
- Consultation services once rendered.
Partial Refunds
Partial refunds may be granted under specific conditions, such as:
- Services partially rendered or used.
- Subscription cancellations outside the 14-day window, prorated for unused days.
Refund Methods
Refunds will be issued to your original payment method. Alternatively, you can opt for store credit for future purchases.
Cancellation Policies
For subscriptions, you can cancel anytime via your account settings. Cancellations take effect at the end of the current billing cycle.
International Refunds
International refunds may incur additional bank fees. Please check with your provider for details.
Exceptions
Exceptions to this policy are considered on a case-by-case basis. Contact our support for more information.
Contact Us
For refund inquiries, reach us at:
Address: 301 Bhagat apt Near prabharam mandir Ulhasnagar, 5, Lalchakki Rd, Kalyan, Maharashtra 421005, India
Email: info@skyboundarena.com
Phone: +919619621044